The purpose of this course is to increase the awareness and knowledge of managers on the topic of workplace bullying and harassment. The course is intended to ensure that those accountable for managing others gain the confidence to challenge unacceptable employee behaviour and deal effectively with any complaints should they arise.
At the end of this course, learners will be able to:
- Have a greater awareness and understanding of what constitutes bullying and harassment and its effects on the individual and the organisation
- Understand the relevant legislation and its impact on working practice as well as their management responsibilities within the organisation’s policy and procedures
- Understand their specific role in preventing and dealing with complaints of bullying and harassment both informally and formally
- Understand the impact of their own behaviour on others, and set standards of behaviour for their teams
- Develop personal and team action plans which will help create a positive work environment.
