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Interview Skills Training (Interviewer)

This interviewing skills workshop will help enable managers to make the right recruitment decisions and avoid costly mistakes. The programme includes competency-based behavioural interviewing, using the recognised principle that past and present behaviour is the best predictor of future performance.

At the end of the course, the learner will:

  • Understand the importance of preparing effectively for a recruitment interview including using competency based interview questions
  • Recognise the key elements of the recruitment process
  • Understand that there are implications for how employers conduct interviews in terms of retaining interview notes, only granting interviews to ‘certain’ candidates and understanding what and what cannot be asked and when
  • Be confident and competent in completing all their organisations relevant paperwork
  • Be able to carry out an objective and professional recruitment interview
  • Understand the importance of making an objective and balanced recruitment decision
  • Appreciate that employers do not have a free hand when deciding who to hire for the role
  • Understand the importance of completing the recruitment process to best practise standards and relevant employment legislation
  • Understand how to legally conduct background checks and references.
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