This practical course will provide participants with the key skills needed to manage an effective appraisal interview. It will look at the role of managers within the appraisal process and provide clear understanding of their responsibilities in developing the effectiveness of their people.
At the end of this course, learners will be able to:
- Define the importance of managing performance and the managers responsibilities in the process
- Prepare and plan for an appraisal review
- Set clear and objective performance goals
- Provide quality feedback which recognises performance and achievement
- Deal effectively with issues of under performance
- Manage difficult attitudinal/behavioural issues effectively
- Establish effective personal development plans.
