Training on disciplinary and grievance investigations can help managers to follow established policies and procedures and avoid potential legal issues. It can also help to ensure that all employees are treated fairly and impartially during the investigative process and prevent further issues or conflicts.
At the end of the course, the learner will:
- Understand how to effectively manage/coordinate workplace investigations which are confidential, thorough and fair to all Have key insights into conducting a well-structured investigation interview
- Understand the role of the Investigating Officer and HR
- Understand the use of effective questioning techniques to appropriately challenge the interviewee
- Understand the key issues in relation to overt and covert recordings
- Understand how to collect and evaluate evidence
- And finally know how to produce a robust written report.
